REFUND & CANCELLATION POLICY

Refund & Cancellation Policy – Best Mobile Tyre and Service

Cancellations

Cancellations made 2+ hours before appointment → No charge

Cancellations made less than 2 hours before → Call-out fee may apply

If technician is already en route → full call-out fee applies

Refunds

Refunds are issued when:

service cannot be completed due to technical reasons

service failure is due to our error

parts/products supplied by us are faulty

Refunds are not issued when:

the customer provided incorrect tyre details

the tyre is beyond repair (blowout, sidewall damage)

the customer changed their mind after service completion

customer was not present at agreed time/place

Refunds are processed via the same payment method (Stripe).